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Welcome

Aurora Medcare is a Dynamic General practice serving the population of East London.

The practice was created by combining two highly regarded award winning practices: King Edwards Medical Group and Thames View Medical Centre.  These practices have been serving the community of Barking and Dagenham NHS for over 100 years.

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Our Locations

King Edwards Medical Centre

1 King Edwards Road

Barking

Essex

IG11 7TB

0208 507 3056

Thames View Health Centre

Bastable Avenue

Barking

Essex

IG11 0LG

0208 507 3056

©​ Aurora Medcare 2020 All right reserved

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Flow chart to help determine if it is an emergency
King Edwards Medical Center
0208 507 3056
Thames View Health Centre
0208 507 3056
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Dear Patient,

As a practice we are attempting to manage patient demand as best we can reasonably do so. Whilst we have provided an additional two GPs since July, this obviously is not enough to meet demand. With the exponential growth in the area, we are suffering the effects of underfunding for the surgery for the past many months. Please can we remind all that for many years and well before the COVID pandemic we have been using a triage-based model where the reception teams directed you to the best clinician, this has been the best way to ensure the greatest number of patients are seen and that you are seen by the most appropriate healthcare professional.

We will continue to do this as of course not all patients will need to be seen by a GP. So we plead to those patients demanding to be seen by one in person that not only will this create additional pressures in both clinical and time resources, your famiy member, friend or neighbour that is more unwell may not be able to be seen as there are only so many appointments to go around.

Currently the demand for any healthcare appointment is at an all time high. Recently, many patients wanted to protect the NHS by not attending for a new condition or it could have been that many hospital departments did not see any patients for numerous months or it may be for a number of any other reasons but now we are seeing those patients whose conditions have worsened and as such they now need more NHS resources. This will not be a quick fix but we are working extremely hard to try and help you.

This is all being delivered when our sickness absences are also higher than normal as we too become unwell.

Aurora Medcare would like to remind all our patients that we will always follow current NHS and governmental guidance to ensure that the very best service will be given. We are here to help and want to continue to do so, please be kind to us as we are working under extremely difficult conditions. All our staff are working hard to assist you and do not deserve rude or aggressive behaviour towards them. Your understanding and consideration would be very gratefully received.

Thank you.

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