Welcome

Aurora Medcare is a Dynamic General practice serving the population of East London.

The practice was created by combining two highly regarded award winning practices: King Edwards Medical Group, Thames View Medical Centre.

These practices have been serving the community of Barking and Dagenham NHS for over 100 years.

Why are GP practices working differently? Read about the details in this guidance leaflet. READ NOW

How to register as a new patient

2. Complete on your device or print and write

3. Email your form to us aurora.medcare@nhs.net

4. We will contact you back with any further questions or confirm your registration.
Please note: This can take 4 to 5 days

If you prefer you can come to the surgery and collect a form

IMPORTANT

If your answer is ‘YES’ to ANY of these please avoid attending the surgery and arrange a telephone consultation / e consult instead.

News

Covid 19 (Coronavirus)

Patient information from Aurora Medcare ( your local GP surgery )

It is a virus ( a type of infection ) that comes from the family of viruses called Coronavirus. Normally our human bodies immune system ( how we fight infections inside our body ) can easily cope with Coronavirus and it only causes a mild common cold. However COVID-19 is a version of coronavirus that spread from animals to humans and so it is harder to fight and treat

From human to human – it can spread when infected people cough or sneeze or when we touch objects that have the virus on them – the virus can survive for 24 hours on cardboards and up to 3 days on stainless steel and plastic. Remember you can be infected with the virus even if you have no symptoms and so still be able to spread it. Patients can have the virus for up to 14 days without having symptoms – this period of time before the symptoms develop is called the incubation period.

  • Commonest: Persisting and reoccurring Fever, Coughing, Shortness of breath, loss of sense of smell and/or reduced taste
  • Less Common: General aches, headache, blocked nose, dizziness, confusion, red eyes/watery eyes, diarrhoea, nausea and/or vomiting, loss of appetite, sore throat, skin rashes, tummy pain.

All people should follow “PREVENTION ADVISE” but:

  • If you are unwell / not stable call 999
  • If you are experiencing mild version of the symptoms call 111 for advise if you have tried.
 
Most people can be managed as “HOME TREATMENT” as 80% of infected people will be able to look after themselves.

Home Treatment

  • Stay in a well ventilated room by yourself and stay as long as possible to prevent spread of infection
  • Limit the number of people looking after anyone ill to as few as possible and they are in good health themselves
  • If you wear a medical mask change it every time it comes in contact with bodily fluids
  • Wear disposable gloves when looking after anyone, and wash hands thoroughly after touching the ill person
  • Dispose of tissues/wipes the ill person uses with double bagging
  • do not share towels or bedclothes with the ill person, clean all clothes / bedclothes / towels of the ill person at 60-90 degrees C.
  • Clean toilet and bath surfaces regularly and wash any plates/cutlery after the ill person uses them
  • Wipe and disinfect any surfaces the ill person touches such as bedside cabinets
  • KEEP taking any prescribed medications unless your GP recommends that you stop
  • Use Paracetamol ( adjust dose for the age of the patient ) to control fever, and take fluids regularly
  • If you are looking after someone with COVID-19 at home your household will need to staying isolation for up to 14 days to minimize risk of infection. If within the 14 days you develop symptoms yourself YOU should further isolate for an extra 7 days from when your symptoms emerged and by this time your imune system should have fought this off.

Prevention Advice

  • Wash hands regularly with soap and water for at least 20 seconds. If soap and water are not available use an alcohol-based hand sanitiser containing at least 60% alcohol
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Clean and disinfect surfaces touched every day including light switches/door handles
  • Keep 2 metres ( 6 foot ) distance between other people
  • Do not travel abroad
  • Follow national policies on social distancing with cancelling public gatherings, not attending learning institutions, not visiting recreational places including restaurants, working from home and only leave for essential journeys such as collecting medication of buying food
  • The use of medical face masks has recently been shown to REDUCE infection rates by up to 40% so currently IS recommended for PUBLIC USAGE.
  • When sneezing or coughing, cover your mouth or nose with a tissue or your sleeve ( not your hands ) and put the tissue into the bin
  • If you are pregnant or breastfeeding there is no evidence the virus can pass from Mother to baby.

You can find out more about the Flu Vaccination Porgramme HERE

Using the e-consult service

Want advice from your doctor, self-help information or have an administrative request (such as a sick note or test results)? eConsult and get a response before the end of the next working day or sooner.

Our Locations

King Edwards Medical Centre

1 King Edwards Road

Barking

Essex

IG11 7TB

Thames View Health Centre

Bastable Avenue

Barking

Essex

IG11 0LG

How to register as a new patient with Aurora Medcare

2. Complete on your device or print and write

3. Email your form to us aurora.medcare@nhs.net

4. We will contact you back with any further questions or confirm your registration.
Please note: This can take 4 to 5 days

If you prefer you can come to the surgery and collect a form

Flow chart to help determine if it is an emergency
King Edwards Medical Center
Thames View Health Centre

Dear Patient,

As a practice we are attempting to manage patient demand as best we can reasonably do so. Whilst we have provided an additional two GPs since July, this obviously is not enough to meet demand. With the exponential growth in the area, we are suffering the effects of underfunding for the surgery for the past many months. Please can we remind all that for many years and well before the COVID pandemic we have been using a triage-based model where the reception teams directed you to the best clinician, this has been the best way to ensure the greatest number of patients are seen and that you are seen by the most appropriate healthcare professional.

We will continue to do this as of course not all patients will need to be seen by a GP. So we plead to those patients demanding to be seen by one in person that not only will this create additional pressures in both clinical and time resources, your famiy member, friend or neighbour that is more unwell may not be able to be seen as there are only so many appointments to go around.

Currently the demand for any healthcare appointment is at an all time high. Recently, many patients wanted to protect the NHS by not attending for a new condition or it could have been that many hospital departments did not see any patients for numerous months or it may be for a number of any other reasons but now we are seeing those patients whose conditions have worsened and as such they now need more NHS resources. This will not be a quick fix but we are working extremely hard to try and help you.

This is all being delivered when our sickness absences are also higher than normal as we too become unwell.

Aurora Medcare would like to remind all our patients that we will always follow current NHS and governmental guidance to ensure that the very best service will be given. We are here to help and want to continue to do so, please be kind to us as we are working under extremely difficult conditions. All our staff are working hard to assist you and do not deserve rude or aggressive behaviour towards them. Your understanding and consideration would be very gratefully received.

Thank you.